PRIVACY POLICY

Last updated May 02, 2025

This Privacy Notice for OpenReach Deep Marketing Pvt. Ltd. ("we," "us," or "our"), the company behind the OpenReach mobile application, describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Download and use our mobile application (OpenReach), or any other application of ours that links to this Privacy Notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Powerful FMCG Merchandising App

This app is designed to support field merchandisers in efficiently managing their daily retail operations. It provides tools for training, task reporting, leave requests, performance feedback, and in-store activities such as sales tracking, stock updates, and promotional reporting. Merchandisers can access learning materials, submit job referrals, and monitor performance analytics. With offline support and user-friendly features, the app helps individuals working in Fast-Moving Consumer Goods (FMCG) and retail stay organized, productive, and connected on the go.

Empowering Merchandisers. Simplifying Field Operations.

πŸ”Ή Key Features:

βœ… Training & Incentives

  • View essential PDFs for training and guidelines
  • Play Q&A sessions to learn and earn small incentives (paid offline via salary)

βœ… Workplace Tools

  • Request leaves directly from the app
  • Submit job references to grow your team
  • Get performance reviews from clients and agencies
  • Receive support and assistance via built-in helpdesk

βœ… Retail Store Operations

Access assigned retail stores and perform actions:

  • Sales Record
  • Stock Record
  • Expiry Record
  • SOS Proof (Share of Shelf)
  • Promotion Proof
  • Free & Paid Visibility Proof
  • Benchmarking
  • Customer Sampling
  • Attendance

βœ… Analytics & Reporting

  • View insightful analytics on your performance
  • Upload data once internet is available
  • Download ID card, view profile, and securely log out

πŸ’Ό Designed for Agencies & Clients

  • Full transparency in reviews and activity
  • Simplifies tracking, accountability, and field team productivity

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at system@inventroindia.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
  • Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
  • Do we collect any information from third parties? We do not collect any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
  • How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
  • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
  • How do you exercise your rights? The easiest way to exercise your rights is by visiting https://wa.me/917977907989, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
  • Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

Application Data:

When you use our mobile application(s), we may request access to certain device features and collect related data, only with your permission:

Geolocation Information:

We may request access to your location to enable features such as geo-tagging store visits, verifying field staff locations, and logging presence during in-store activities. Location is only captured while the app is actively in use.

Mobile Device Access:

We may request access to specific features on your mobile device for the following purposes:

  • Camera: Used to take photos of store setups, displays, or documents.
  • Microphone: Used (if applicable) to record short voice notes related to field activities.
  • Storage: Required to upload and access images, or reports related to your field activities.

You can manage or revoke these permissions at any time in your device settings.

Mobile Device Data:

We automatically collect technical information such as your device ID. This information is used to maintain app security, enable troubleshooting, and perform internal analytics.

Accuracy of Information:

You are responsible for ensuring that all personal information you provide is true, complete, and up to date. Please inform us promptly of any changes.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We do not share your personal information with third parties.

We may collect personal information as part of your use of our Services, but we do not share, sell, or disclose this information to any third parties. All data collected is used exclusively within our app for the purpose of improving your user experience and is stored securely in our internal database.

  • Data Storage: All information collected by the app is stored securely in our database for use within the app only.
  • No Third-Party Sharing: We do not share your personal information with any third-party services or partners. Your data remains confidential and is not disclosed to any external parties.

4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

We retain your personal information only as long as necessary to provide you with our Services, fulfill the purposes outlined in this Privacy Notice, comply with our legal obligations, resolve disputes, and enforce our policies.

If immediate deletion is not possible (e.g., data in secure backups), we will store it securely and restrict any further processing until deletion is feasible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We take strong technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

We implement a combination of technical and organizational security measures designed to safeguard your personal information. Some of these include:

  • Data Encryption: We use SSL/TLS encryption to protect data transmitted between your device and our servers. This ensures that any sensitive information sent via our application is secure.
  • Access Control: We limit access to your personal information to only authorized personnel. All users with access to your data are required to follow strict security protocols.
  • Regular Security Audits:We conduct regular security audits and vulnerability testing to identify and address any potential weaknesses in our system.
  • Secure Data Storage: Your personal information is stored in encrypted databases to protect it from unauthorized access
  • Network Security: We use firewalls and intrusion detection systems to protect our infrastructure from external threats.

While we make every effort to protect your personal information using these security measures, it’s important to note that no system can be completely secure. Electronic transmission over the internet and data storage always carry some degree of risk. While we do our best to safeguard your information, we cannot guarantee that unauthorized parties will never be able to defeat our security measures and access your data.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent' s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at system@inventroindia.com.

8. PRIVACY RIGHTS & CONTACT INFORMATION

In Short: You have the right to access and update your personal information, but please note that you can only change your profile image directly through the system. For any other information changes, you will need to contact the admin.

Depending on your location, privacy laws may provide you with certain rights regarding your personal data. These rights may include:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Correct: You can request the correction of any inaccuracies in the personal information we hold. For changes other than your profile image, please contact the admin to request updates.
  • Right to Delete: You may request the deletion of your personal information, subject to legal and operational constraints.
  • Right to Restrict Processing: In some cases, you can ask us to limit the way we process your personal data.
  • Right to Object: You may object to the processing of your personal data, particularly if we are processing it based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: If we are processing your data based on your consent, you can withdraw it at any time.

How to Exercise Your Privacy Rights

To exercise any of your privacy rights, you can contact us using the following methods:

We will process your request in accordance with applicable data protection laws and respond within the timeframes set by law.

If you believe that we are not processing your data in accordance with your rights, you can lodge a complaint with the relevant data protection authority.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify you in one or more of the following ways:

  • By email to the address you have provided us.
  • By prominently posting a notice of such changes within the app.
  • Through an in-app alert or notification to inform you about significant updates.

We encourage you to review this Privacy Notice frequently to stay informed of how we are protecting your information.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at system@inventroindia.com or contact us by post at:

OpenReach Deep Marketing Pvt. Ltd.
Wagle Industrail Estate
Office no 406 Bwing Centrum Business Square
Thane , Maharashtra 400604
India

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please message us at: +91 7977907989.

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